SHIPPING POLICY

UK Delivery

Delivery to UK addresses is £4.95 on orders under £50, and free on orders of £50 and over.

Delivery Times

All our products are made to order, so please allow for production time in addition to shipping.

Standard (pre-designed) products: 3-6 working days from order placement.

Personalised products: 3-6 working days from proof approval. For "Your Photo, Your Style" your proof is emailed to you automatically as soon as you have paid. For commissions the proof takes 24–48 hours, and additional time may be needed if revisions are requested.

These are estimated timescales. During busy periods (e.g. Christmas, Valentine's Day, Father's Day), delivery may take slightly longer.

How Your Order is Packaged

Poster Prints: Rolled and shipped in a protective postal tube (large size) or hard-backed envelope (small and medium sizes) to ensure your artwork arrives in perfect condition.

Canvas Prints: Bubble-wrapped and securely boxed to protect the frame and canvas during transit. Your canvas arrives ready to hang.

Tracking

All orders are dispatched via tracked delivery. You will receive a tracking number by email once your order has been shipped.

International Shipping

We currently ship to UK addresses only. We are working on expanding our delivery to Europe and beyond. Sign up to our newsletter to be notified when international shipping becomes available.

Damaged in Transit

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damage. We will arrange a replacement or a refund, and cover the cost of any return.

Reporting within 48 hours helps us resolve things quickly with the courier; it does not shorten your legal rights. Under the Consumer Rights Act 2015 you have 30 days from delivery to reject a faulty item for a full refund. See our Refund Policy.

Questions

For any shipping queries, please get in touch.